SEO Tip #124: When Are Site Penalties Lifted?
Matt Cutts: This is a great question. Let me back up a little bit to answer this by talking about algorithmic vs. manual. We have confirmed that Google’s Web Spam team is willing to take action manually, for example if we get a spam report for off topic, porn, and things like that. But of course we also take that data and try to improve our algorithms.
So the engineers write
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